NEW DELHI (INDIA): The Confederation of Real Estate Developers’ Associations of India (CREDAI) NCR has organised its 48th Consumer Grievance Redressal Forum (CGRF) on Wednesday to hear out the grievances of the homebuyers and solve them in the best possible manner. In this CGRF, the members cleared 105 cases in one day and re-assured the homebuyers that the body stands for the rights of the buyers.
According to Pankaj Bajaj, President, CREDAI-NCR, “In the present scenario when buyers are worried about their voices being heard, CGRF brings focus back to the customers and ensures speedy resolution of grievances with no costs to consumer. In this sitting we cleared 105 cases in one day that reinforces our commitment to improving the relations between the customers and the developer community. CGRF is an effort from CREDAI to make sure that the customers get justice in case of complaints and they do not have knock on various doors to get their complaints resolved. Many disputes arise due to poor communication and lack of trust. CGRF bridges the trust gap and resolves the differnces.”
The grievances were heard by the office bearers of CREDAI including Getambar Anand, Chairman (CREDAI), Jaxay Shah, President (CREDAI), Pankaj Bajaj, President (CREDAI NCR), and Pankaj Goel, Secretary (CREDAI NCR) and Acting Chief Justice of Indore High Court (retired) SK Dubey.